AI agents are not being rolled out as autonomous systems, but are deployed in tightly controlled environments. Across banks, payment networks, and digital platforms, agents are treated as operational assets with defined roles, constrained permissions, and embedded human oversight.

This session focuses on how organisations are moving from pilots to production, what is working, what is slowing progress, and how deployment is evolving across interconnected systems. It will also explore how collaboration between institutions, technology providers, and public sector actors is shaping how AI agents are deployed and scaled.

In this interactive session, we will examine:

  • Where AI agents are already delivering value in production, and where investment continues to scale
  • Where control starts to break down in real-world environments
  • What is slowing progress, and which constraints are hardest to overcome
  • What organisations need to change to embed agents into real workflows
  • What determines which AI initiatives scale, stall, or are stopped

Agenda (SGT)

  • 4:00 - 4:10 PM: Introduction to “How AI agents are moving from pilots to production” by Emmanuel Daniel, Founder of TAB Global
  • 4:10 - 4:40PM: Panel discussion (Naila Nielsen and additional speakers TBC)
  • 4:40 - 5:00 PM: Q&A
Naila Nielsen
Head of Transformation and Artificial Intelligence, UBS.
Johnson Poh
Assistant Chief Executive of Infocomm Media Development Authority (IMDA).